Job Description:

Responsibility:

Provides technical & applications support for commercial AFM products (Industrial automated AFMs, Research AFMs) and services offered by Park Systems. The AFM Applications Scientist will support our customer base in-house and in the field.

Description:

• Present and demonstrate our products and technologies in person and online.
• Generate sample data and write reports to increase competitiveness of sales.
• Provide repair and preventive maintenance as well as analytical service as needed in-house or at customer sites.
• Perform installations and provide training of our products in-house or at customer sites.
• Report and record customer issues and implement solutions.
• Provide technical consultations and customer supports via phone, email, internet or onsite visit as needed.
• Provide analytical services and option products sales support.
• Support and work with other scientists and R&D engineers.
• Support to develop brochures, journal articles, application notes, etc.
• Support in-house and in the field events such as webinar presentations, trade exhibitions, conferences, user workshops, etc.

Qualifications:

• PhD (preferred, but not required) in physics, chemistry, materials science, mechanical engineering, electrical engineering, or related field.
• 5 years or more hands-on experience with AFM applications and/or technical support. Prior professional experience in AFM industry a plus.
• Proven track record of publications & presentations
• Excellent communication skills, fluent in English (written and spoken).
• Ability to work well with others, to cooperate, and to share success with the whole team.
• Willingness to travel up to 50%.
• Ability to lift up to 45 pounds from floor to hip height.
• Ability to work in the US and qualified to obtain security clearances as needed.

Park Systems is a world leading manufacturer of atomic force microscopy (AFM) systems with a complete range of products for lab researchers and industry engineers in biological science, materials research, and semiconductor and storage industries. Park’s AFM provides the highest data accuracy, superior productivity, and lowest operating cost. Park Systems is an equal opportunity employer that offers competitive compensation and benefits. For more information about Park, please visit www.parksystems.com.